Shipping & Returns
"Delivering premium knitted fabrics worldwide with accuracy, care, and total transparency."
Shipping Rates
Shipping rates are calculated at checkout based on the total weight, packaging dimensions, and final destination. At Texongo, we minimize shipping overhead to ensure fair and economical pricing for our global clients.
- Subsidized & discounted checkout rates
- Automatic weight-based calculation
- Crease-free tube packing (where applicable)
- No hidden handling or service charges
- Bulky packaging costs absorbed by us
- Transparent carrier selection
Timeline
Standard Ground
3–7 Business Days
Reliable pan-India delivery for bulk orders.
Express Metros
2–4 Business Days
Prioritized delivery for major metropolitan hubs.
* Orders are typically dispatched within 1–7 business days after payment confirmation. Business days: Monday to Friday.
Exports
International Shipping
Texongo provides global logistics reach. All international shipments are subject to local customs duties, taxes, and import regulations of the destination country, which are the exclusive responsibility of the recipient.
Inquiries
connect@texongo.comNotice for Returns
"Orders returned due to incorrect address details or refusal will be treated as returns. Initial shipping costs and return handling fees will be deducted from your final credit."
Inspection Ready
Buyers are responsible for inspecting all fabrics immediately upon receipt. Quality testing must be completed prior to any cutting or production.
No-Return Policy
Cut fabric cannot be returned or exchanged. Any fabric that has been laundered or processed is deemed accepted by the buyer.
Tracked Shipping
We provide reliable, real-time tracked delivery across India and international destinations through professional logistics partners.
Global Assistance
connect@texongo.com
Direct
+91 99100 48498
Business Hours
Mon - Fri | 10:00 - 18:00 (IST)